FREQUENTLY ASKED QUESTIONS
Whitespace is committed to ensuring best quality service by keeping to its standards and continuous maintenance.
What is the capacity of Whitespace?
The main hall can accommodate up to six hundred (600) persons for standing or cocktail events, and four hundred fifty (450) persons for seated or dinner events. Space, size and event requirements must be given proper consideration. Space and proper airflow must likewise be factored in when designating spaces within the Venue. Capacity is strictly observed.
What is the booking policy of Whitespace?
Bookings are taken on a first-come-first-serve basis, pending settlement of a security deposit. Whitespace reserves the right to offer the date to another party if the security deposit is not made within three (3) days from the date of inquiry. Bookings are accommodated from Mondays thru Sundays, subject to availability. In the event of back-to-back bookings, no extension hours for ingress and event proper will be entertained.
Does Whitespace have any packages?
Whitespace clients may book the space in two ways — They may opt for a stand-alone venue booking at the space, or they may decide to book a Whitespace Package. We have taken the initiative to assist our clients by offering package options that allow them to create their masterpiece events at our space. The packages serve as a solid foundation and are complete enough to stand on their own. They may also serve as starting points for clients who wish to further explore unlimited possibilities, ideas or inspirations. If you would like to explore this Whitespace opportunity for your upcoming event please e-mail us at firstname.lastname@example.org.
Does Whitespace have W-Fi?
Whitespace offers a standard Wi-Fi inclusion of 10 Mbps for all venue booking clients. Any additional bandwidth requirements are considered an upgrade to the standard offering and are subject to add-on costs. Standard upgrade rates for up to 100 Mbps are readily available. T2G Network Innovations, the space’s business-grade true internet service provider, is currently able to accommodate up to a maximum 250 Mbps for clients who have on-demand bandwidth requirements beyond 100 Mbps. These shall be treated as customized broadband requirements depending on the nature of the client’s activity and will be costed accordingly.
Does Whitespace have a standby generator?
Whitespace has provisions for a standby generator exclusively for emergency power. No other load shall be connected to the emergency lines provided by the space. Clients must provide a silent generator for any additional electrical load requirements they may have that exceed 20 amperes.
Does Whitespace charge corkage fees for non-accredited suppliers?
There are no corkage fees for non-accredited suppliers. However, to ensure service quality and preserve the integrity of the facility, a list of outside suppliers, caterers, musicians, photographers, and any other outside professionals must be submitted to Whitespace three (3) days before the event date.
Does Whitespace allow smoking and open flames?
Whitespace is a smoke-free environment in compliance with Executive Order 26: “Providing for the Establishment of Smoke-Free Environments in Public and Enclosed Places”. Smoking is prohibited inside all areas of the building at all times. A designated smoking area is located outside the building. The use of fire or any kind of open-flamed effects, fireworks, sparklers, or any toxic or noxious material is strictly prohibited.
May alcohol be served at events in Whitespace?
Alcohol may be served to persons over the age of 18 under the terms and conditions consistent with the applicable laws of the City of Makati as long as clients acknowledge that the serving of alcoholic beverages is solely at their own discretion. Clients shall take full responsibility for and hold Whitespace harmless from all liability arising from the serving and consumption of alcoholic beverages.
Will Whitespace provide any permits?
The client shall be responsible for obtaining the applicable licenses, permits, fees and assessments as may be required by any and all relevant agencies or units of the national and local government in connection with the event and the activities to be performed thereat.
Is there accessible parking at Whitespace?
Whitespace clients may use twenty (20) parking slots in Whitespace with priority given to owner-driven cars. Additional pay parking is available 24/7 at the parking facilities of neighboring buildings, MJ Plaza and Ecoplaza. Whitespace can arrange for additional reserved prepaid parking at MJ Plaza or Ecoplaza on weekends, or weekdays after 6:00 PM, which shall be billed to the client’s account.
Is there security available?
Whitespace provides two (2) security guards at all times. In addition to their primary function of securing the physical building facilities, they shall strictly enforce and report any violation of the terms and conditions the space. Should clients require additional security personnel for their events this can be arranged with cost billed to the client’s account.
Are there any limitations when it comes to music and entertainment at the venue?
The client shall warrant that all performers contracted by them have the necessary rights under the Intellectual Property Code to lawfully engage in public performances of the works to be performed. The venue will not be held liable for violations of the IPC by the event organizers and their artists. “Environmental Quality Standards for Noise in General Area” aligned with Makati City Ordinance No. 2018-090, Section 4, must likewise be factored in at all times.
Are there any setup restrictions for the venue facilities?
No major construction or setup is allowed within Whitespace premises. All modules must be pre-fabricated and ready for installation. Dimensions must be approved by Whitespace in consideration of the entry clearance during ingress and egress. No permanent physical changes should be made to the venue such as boring of holes, repainting of walls or floors, and and attaching of semi-permanent structures on the walls, floor and ceiling. Use of hooks, nails or any materials to fasten or hang anything from the walls to ceiling or any of the fixtures are strictly prohibited. Use of masking tape as an adhesive to tape or mark anything on the walls or the floor is the only form of adhesive permitted.